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Privacy and cookie policies

1/ Data Privacy Policy

1.1 What is the purpose of this Policy?

We attach great importance to the protection and confidentiality of your personal data, which represent for us a guarantee of seriousness and trust.

The Data Privacy Policy specifically reflects our commitment to enforce compliance with applicable data protection rules and, in particular, those of the General Data Protection Regulation ("GDPR").

In particular, the Privacy Policy aims to inform you about how and why we process your data in connection with the services we provide.

1.2 Who is this Privacy Policy for?

The Privacy Policy applies to you, regardless of where you live, if you are at least 15 years old, whether you are a customer, applicant for a position with Tagwalk or visitor to the www.tag-walk.com website.

If you are under 15 years of age, you are not permitted to use our services without the prior express consent of one of your parents, which must be provided in writing to dpo@tag-walk.com. If you believe that we may be holding information about a child of yours under the age of 15 without your consent, you may request that we delete that information at the service address dpo@tag-walk.com.

1.3 Why do we process your data?

As part of the services offered, we may need to process your personal data for the following reasons and purposes:

  • To browse our website www.tag-walk.com, pay for or benefit from our services (e.g. account creation, moodboard creation, look selection and research, consulting, brand referencing, etc.) and so that we can respond to your requests (e.g.. requests for information, complaints, etc.) on the basis of our terms and conditions of sale, our terms and conditions of use, and our legitimate interest in providing you with the best possible service.
  • To stay informed of our latest offers and events by telephone, based on our legitimate interest in retaining our customers and seeking new customers. For your information, the Bloctel list only applies to consumers and in no case to professionals like you.
  • To follow us and comment on our publications on social networks on the basis of the general terms of use of the social network concerned (e.g. Facebook, Instagram, TikTok, LinkedIn, YouTube) and our legitimate interest in having a dedicated page on social networks.
  • To receive our newsletter which will inform you of any news regarding our services based on your prior consent, and to complete our fashion surveys based on your prior consent.
  • To apply for a position at Tagwalk based on discussions we have with you during the recruitment process and our legitimate interest in recruiting and selecting candidates.
  • To operate the videos published on our site based on your prior consent.
  • To ensure and enhance the security and quality of our services on a day-to-day basis (e.g. statistics, data security, etc.) based on our legal obligations, our terms and conditions and our legitimate interest in ensuring the proper functioning of our services.
  • Finally, we may also install "Cookies" on your terminal. For more information on the use of "Cookies", please consult our "Cookies Policy".

Your data is collected directly from you when you log on to our website and use our services.

We undertake to process your data only for the purposes described above. Furthermore, we guarantee that none of your data will ever be sold to a partner or third party.

However, when you voluntarily post content on the pages we publish on social networks, you acknowledge that you are fully responsible for any personal information you may transmit, regardless of the nature and origin of the information provided.

1.4 What data do we process and for how long?

We have summarized the categories of personal data we collect and their respective retention periods.

If you wish to obtain further details on the retention periods applicable to your data, you can contact us at: dpo@tag-walk.com.

  • Professional identification data (e.g. last name, first name, position, company, etc.) and contact information (e.g. professional email address, etc.) kept for the duration of the provision of the service, plus the legal limitation periods, which are generally 5 years.
  • When there is a confusion between the name of your structure and your personal name (e.g.: auto-entrepreneur, VSE, etc.), economic and financial data (e.g.: bank account number, verification code, etc.) kept for the time necessary for the transaction and the management of invoicing and payments, to which are added the legal prescription periods, which are generally from 5 to 10 years.
  • Data for commercial prospecting, marketing and subscription to our newsletter purposes (e.g.: email address, etc.) kept for a maximum of 3 years from the last contact we had with you.
  • Data indicated in the CV and cover letter kept for the duration of the recruitment process and for 2 years from the date of your application.
  • Data statistics related to the viewing of our videos which are anonymized and kept in an unlimited way.
  • Connection data (e.g. logs, IP address, etc.) kept for 1 year.
  • Cookies which are generally retained for a maximum of 13 months. For more details on how we use your cookies, you can consult our cookie policy, which can be accessed at any time on our website.

Upon expiration of the retention periods summarized above, we delete all of your personal data to ensure your privacy for future years.

The deletion of your personal data is irreversible and we will no longer be able to communicate them to you after this period. At most, we can only keep anonymous data for statistical purposes.

Please also note that in the event of litigation, we are required to retain all of your data for the duration of the processing of the case even after the expiration of the retention periods described above.

1.5 What rights do you have to control the use of your data?

The applicable data protection regulations give you specific rights that you can exercise, at any time and free of charge, to control how we use your data.

  • Right of access and copy of your personal data as long as this request is not in contradiction with business secrecy, confidentiality, or the secrecy of correspondence.
  • Right to rectify personal data that are incorrect, outdated or incomplete.
  • Right to object to the processing of your personal data carried out for commercial prospecting purposes.
  • Right to request deletion ("right to be forgotten") of your personal data that is not essential for the proper functioning of our services.
  • Right to the limitation of your personal data which allows you to photograph the use of your data in case of a dispute about the legitimacy of a processing.
  • Right to portability of your data, which allows you to retrieve part of your personal data in order to store it or transmit it easily from one information system to another.
  • Right to give instructions on what to do with your data in the event of your death, either through you or through a trusted third party or a successor.

In order for a request to be processed, it must be made directly by you at dpo@tag-walk.com. Any request that is not made in this way cannot be processed.

Requests cannot be made by anyone other than you. Therefore, we may ask you to provide proof of identity if there is any doubt about the identity of the applicant.

We will respond to your request as soon as possible, but no later than three months from receipt of the request, in case the request is technically complex or if we receive many requests at the same time.

Please note that we may always refuse to respond to any excessive or unfounded request, especially if it is repetitive.

1.6 Who can access your data?

We will only share your data with persons duly authorized to use it to implement our services. This may include our staff in charge of service implementation, accounting, marketing or even security of our premises.

1.7 How do we protect your data?

We implement all technical and organizational means required to guarantee the security of your data on a daily basis and, in particular, to fight against any risk of destruction, loss, alteration, or disclosure of your data that would not be authorized (e.g.: awareness training sessions, access control, password, antivirus, backup servers, "https", monitoring, etc).

1.8 Can your data be transferred outside the European Union?

Unless strictly necessary and on an exceptional basis, we never transfer your data outside the European Union and your data is always hosted in European soil. In addition, we make every effort to hire only service providers who host your data within the European Union.

Should our service providers nevertheless transfer your personal data outside the European Union, we take great care to ensure that they implement appropriate safeguards to ensure the confidentiality and protection of your data.

1.9 Who can you contact for more information?

Our Data Protection Officer ("DPO") is always available to explain in more detail how we process your data and to answer your questions on the subject at dpo@tag-walk.com.

1.10 How can you contact the CNIL?

You may at any time contact the French data protection supervisory authority (the "Commission nationale de l'informatique et des libertés" or "CNIL") at the following address CNIL Complaints Department, 3 place de Fontenoy - TSA 80751, 75334 Paris Cedex 07 or by telephone at 01.53.73.22.22.

1.11 Can the policy be changed?

We may change our privacy policy at any time to accommodate new legal requirements as well as new processing that we may implement in the future. You will, of course, be notified of any changes to this policy.

 

2/ Cookies policy

2.1 What is the purpose of this Policy?

We attach great importance to the confidentiality of your data, which represents for us a pledge of seriousness and trust, regardless of whether it is cookies or personal data.

The cookie policy is intended to explain to you why we use cookies and any other type of trackers when you browse our www.tag-walk.com  website.

This cookies policy only concerns the processing related to the deposit of cookies and tracers. For the other treatments that we carry out, please consult our privacy policy, accessible at any time on our website www.tag-walk.com.

What is a cookie and what is its purpose?

Cookies and other trackers are small "text" files placed and hosted by a server on your smartphone, tablet or computer when you visit a website.

Cookies do not identify you personally but identify your terminal (e.g. smartphone, tablet, etc.) via your IP address, as well as various information related to your browsing (e.g. browsing time, pages viewed, etc.) in order to:

  • memorize your identifier in order to recognize you when you connect again to a website and to keep your choices (e.g.: languages, refusal of cookies, keeping your basket, etc.)
  • track and analyze your use of a website for statistical purposes in order to improve your experience and provide you with a service tailored to your needs.
  • enable you to browse and use a website in optimal conditions.
  • analyze your use of a website in order to provide you with advertising tailored to your needs either on that website or on other websites.

For more information on this topic, you can visit the following websites: www.cnil.fr, www.allaboutcookies.org and www.youronlinechoices.eu.

2.2 Why do we use cookies and for how long?

When you log on to our website, we may place cookies on your terminal only for the following reasons and purposes:

  • Technical cookies that allow you to use our website www.tag-walk.com safely on the basis of our legitimate interest in offering you a quality website.
  • Technical cookies that enable the videos on our website www.tag-walk.com to function, based on your prior consent.
  • Statistical cookies, some of which are exempted by the CNIL from consent and others that can only be used with your prior consent. In all cases, these statistical cookies allow us to know the use that you make of our website www.tag-walk.com (e.g.: duration of viewing a page, pages consulted, etc.) in order to provide you with an adapted and quality service.
  • Third-party cookies that allow us to deliver advertising related to our services in an appropriate and relevant manner on other websites, based on your prior consent.
  • Third-party cookies that allow us to identify the source of your visit to our website in order to improve our daily service, based on your prior consent.

In all cases, the cookies deposited, whatever their nature, are kept for a maximum duration of 13 months from their installation and are renewed only in case of a new connection to our website at the end of this period. If you would like more details on the duration of use of our cookies, please contact us at dpo@tag-walk.com.

However, the data collected with the help of these cookies may be stored for a longer period of time. For more information on this subject, you can consult our privacy policy, which can be accessed at any time on our website www.tag-walk.com.

2.3 What control do you have over these "cookies"?

You cannot object to the deposit of technical cookies since they are necessary for the proper functioning of our site www.tag-walk.com. Otherwise, our site would be potentially unusable.

As previously stated, this exception does not apply to technical cookies placed on your terminal to operate videos. In this case, the deposit of cookies is only possible if you have previously consented.

In addition, and as previously explained, we use statistical cookies that the CNIL considers to be sufficiently protective so that we do not need to obtain your prior consent to use them legally. For more information on this subject, you can consult the dedicated page of the CNIL accessible here.

However, in addition to the rights detailed in our privacy policy, you obviously have the right to refuse or withdraw your consent for all other types of cookies to be installed on your terminal.

The right to refuse cookies can be exercised at any time using our cookie banner. If the cookie banner is no longer displayed, you can also set cookies directly on your browser by following the instructions below: Chrome, Microsoft Edge, Safari, Firefox and Opera.

2.4 Who can you contact for more information?

Our Data Protection Officer ("DPO") is always available to explain in more detail how we use cookies and to answer your questions on the subject of personal data at dpo@tag-walk.com.

2.5 How can you contact the CNIL?

You may at any time contact the French data protection supervisory authority (the "Commission nationale de l'informatique et des libertés" or "CNIL") at the following address CNIL Complaints Department, 3 place de Fontenoy - TSA 80751, 75334 Paris Cedex 07 or by phone at 01.53.73.22.22.

2.6 Can the policy be changed?

We may change our cookie policy at any time to adapt it to new legal requirements and to new processing operations that we may implement in the future. You will of course be informed of any changes to this policy.

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